The departments received the “Diamond Quality Management Awards Tuesday. These awards recognize their “Outstanding Achievement of Customer Satisfaction Standards, Performance Objectives and Employee Training Certification.”
Each department was presented a plaque for its achievements.
Along with these departmental awards, four members received individual Mitsubishi awards.
Service advisor David Sams received Triple Diamond Certification for Diamond Quality Management and Mitsubishi Service Manager Program.
Parts Director Mike Miller received Triple Diamond Certification for Diamond Quality Management and Mitsubishi Service Manager Program.
Parts Associate Mary Beard received Triple Diamond Certification for the Waikem Mitsubishi Parts-Counter Personnel Program.
Service Technicians Shon Cunningham and Charlie Miner received the Triple Diamond Certification for service
Congrats to the Parts and Service Staff at Waikem Mitsubishi.