Service Tip of the Week: Synthetic Oil FAQ

Waikem Auto Family Fixed Ops Director David Sams

Waikem Auto Family Fixed Ops Director David Sams

Editor’s Note: Each week, Waikem Fixed Ops Director David Sams gives you his service tips of the week. This week David teaches you about Synthetic Oils. Visit our service department to learn more about the Waikem Auto Family. 

 

Service Tip of the Week: Synthetic Oil FAQ

I hear a lot about synthetic oil. Is it what I should use? Is it worth the extra expense?

Synthetic oil has several applications. Those include high heat and high load conditions. Several categories of oil configurations exist.

Continue reading

Waikem Service Tip of the Week: Wiper Blades

Wiper Blades should be your best friend, but are often your worst enemy. This week, David Sams discusses the importance of wiper blade and windshield maintenance.

Wiper Blades should be your best friend, but are often your worst enemy. This week, David Sams discusses the importance of wiper blade and windshield maintenance.

Editor’s Note: This is the first in a new weekly series on the Waikem blog covering service tips from our Fixed Ops Director David Sams. This week David talks about the importance of good wiper blades. 

Learn more about the Waikem Auto Family Service Departments.

David Sams’ Tip of the Week: Maintain Your Wiper Blades

What is the worst thing to discover when it starts to rain?   Your wipers don’t clear the windshield.  Several things to consider:

Continue reading

Waikem Wins Repository Reader’s Choice Awards

Readers choice

Readers of the Canton Repository chose the Waikem Auto Family as the best Automotive Service Department and the area’s Best Employer.

The Waikem Auto Family Service Departments pride themselves in having the area’s best service. We do all repairs, big or small at our seven new car franchises — Mitsubishi, Hyundai, Kia, Honda, Subaru, Ford and Nissan. But we will service all makes and models at any Lincoln Way Auto Mile Service Department.

Our service departments use the latest technology. We recently completed major renovations at the both the Ford/Nissan and Mitsubishi, Hyundai and Kia service departments. The new service lane at Ford/Nissan features a large, convenient customer welcome area, expanded waiting room, secure overnight drop box, expanded hours on Monday and Thursday, and museum quality vintage automobile memorabilia.

The Waikem Body Shop was also named the Best Body Shop in the Reader’s Choice Awards.

Continue reading

How To Observe Memorial Day

Memorial Day is more than just a 3 day weekend or the official start of summer. Memorial Day was first observed in May 1868. Then known as Decoration Day, it was marked as a day to decorate the graves of the war dead with flowers.

The modern Memorial Day is a day to remember the men and women who died while serving. It shouldn’t be confused with Veterans Day, which is a day to celebrate the service of all U.S. Military Veterans, living or dead.

The U.S. Department of Veterans Affairs and Memorial Day Organization says there are many ways to properly observe Memorial Day:

Continue reading

Waikem Honda Service Department Wins Awards

Waikem-Honda-Service-Staff The Waikem Honda Service Department received the Express Service Elite Status Thursday at a reception in the Massillon Honda service department.

Brian Solenthaler of American Honda attended the ceremony, and told the service department that Elite Service designation is given to Honda Service Departments who score high on customer satisfaction surveys.  Waikem Honda Service Department received top scores for Time to Complete Service, Customer Service, and Customer Satisfaction.

Continue reading

Stark County No. 1 For Car Versus Deer Collisions

deer near the road

Sights like this are all too common in Stark County, as it has the most deer related accidents. The Waikem Auto Body and Collision Center is part of the largest dealership in Stark County and will repair all cars with deer related accidents.

Be careful when hitting the road this month.

November is the peak month for deer versus car collisions, and Stark County is the most likely places for a deer versus car accidents.

According to data from State Farm Insurance and the Ohio State Highway Patrol, there were more deer crashes in Stark County than any other county in Ohio in 2011.

Also, November has the most deer/car collsions. State Farm says that more than 18% of deer accidents happen in November, with October and December the next most dangerous months, respectively.

Continue reading

Waikem Mitsubishi Parts and Service Departments Win Awards

 

Waikem MItsubishi Triple Diamond Awards

Mitsubishi’s Scott Williams (far left) poses with Waikem Mitsubishi employees Mike Miller, David Sams, Mary Beard, Craig Waikem and Shon Cunningham.

The service and parts departments of Waikem Mitsubishi received a top honor from Mitsubishi headquarters.

The departments received the “Diamond Quality Management Awards Tuesday. These awards recognize their “Outstanding Achievement of Customer Satisfaction Standards, Performance Objectives and Employee Training Certification.”

Continue reading

Waikem Quicklane, Service Featured in Canton Repository

Check out the nice story today in the Canton Repository about recent expansions to Waikem Quick Lane and George Waikem Ford/Nissan Service Center.

The Quick Lane expansion is currently underway, and when it is finished, we will have 14 Service Bays, two which can handle the large trucks for expanded oil and gas drilling.

We’ll also be open seven days a week when this expansion is completed.

Continue reading